FRANK D’ASERO

Branch Manager & Mortgage Loan Officer

📍 Wylie, TX 75098📞 562-881-5053✉ frankdasero@hotmail.com

Professional Summary

Award-winning mortgage professional with 17+ years of origination, leadership, and consumer-direct experience across top national lenders. Proven top-producer with expertise in refinance and purchase lending, AI-driven outreach automation, and team leadership. Licensed in 25 states with a track record of exceeding production goals and delivering exceptional customer satisfaction.

Work Experience

Branch Manager | West Capital
Nov 2024 – Present
  • Manage aggregate lead distribution, self-origination, and marketing of mortgage loan products.
  • Deploy AI chatbots, callbots, and automated drip campaigns to streamline operations and scale borrower outreach.
Mortgage Loan Officer (MLO) | New American Funding — Dallas, TX
Jun 2023 – Nov 2024
  • Transitioned to a fully remote origination environment while maintaining production targets.
  • Specialized in originating refinance mortgages across multiple state markets.
Mortgage Banker – Core Refi | Nationstar Mortgage — Irvine, CA
Aug 2019 – May 2023
  • Recognized as a consistently high-producing loan officer.
  • Maintained a strong work ethic and acted as a dedicated, collaborative team player.
Mortgage Loan Officer | Amerihome — Irvine, CA
Sep 2017 – Aug 2019
  • Originated loans for Amerihome’s Consumer Direct Retention division.
  • Won several awards for outstanding customer satisfaction and overall production.
Mortgage Loan Officer | Americash (Acquired by AFN)
Apr 2014 – Sep 2017
  • Returned as a goal-oriented professional, striving to maintain top-producer status.
  • Transitioned from Greenlight startup purchase division to pursue marketing and growth opportunities.
Purchase Loan Officer | Greenlight, Nationstar Mortgage — Irvine, CA
Jun 2013 – Mar 2014
  • Helped launch the purchase division and became the top producer in the first month on the sales floor.
  • Averaged 10–15 purchase loan fundings per month.
  • Created process flows for the new purchase division and executed strategically targeted email campaigns.
  • First officer to pilot Nationstar’s REO sales program.
Mortgage Loan Officer | Americash — Costa Mesa, CA
Jun 2011 – Mar 2013
  • Achieved top-producer status during the first month at the company.
  • Averaged 15–20 loan fundings per month.
  • Mentored loan officers on product knowledge, industry laws, regulations, and systems support.
Mortgage Loan Officer | Bank of America — Anaheim, CA
Dec 2008 – Apr 2011
  • Led a team of 18 Mortgage Loan Officers, providing guidance on product knowledge, compliance, and systems support.
  • Maintained consistent high production during periods of slow industry fundings.
  • Assisted in the technological transition from Countrywide’s origination system to Bank of America’s platform.
Mortgage Banker | Countrywide — Long Beach, CA
Sep 2007 – Dec 2008
  • Led a team of 14 agents that ultimately became the top-producing unit for Bank of America following the corporate transition.

Licenses & Certifications

Mortgage Licenses

California DRE Broker’s License · Department of Corporations Salesperson License

NMLS Licensed States

AK, AL, AR, AZ, CA, CO, DC, FL, IA, KY, ME, MD, MI, MN, MO, ND, NM, OH, OK, PA, SD, TN, TX, VA, WA

Skills & Proficiencies

Industry & Software

  • Encompass (Expert)
  • Calyx Point (Expert)
  • Microsoft Office (Expert)

Technical & Creative

  • AI Chat/Call Bots & Drip Campaigns
  • Computer Repair & Networking
  • Website Design
  • Adobe Acrobat & Photoshop
  • VOIP Implementation
  • Video Editing

Languages

  • English (Expert)
  • Spanish (Intermediate)

Education

Long Beach College

Major: Business Law

References available upon request.